Starting your own business in a new country takes courage, resilience, and the kind of determination that only immigrant entrepreneurs truly understand. But even established small service businesses face a constant fear that shadows every job: Will the payment actually come through?
Non-payment, last-minute cancellations, and messy disputes can turn a normal workday into a financial risk. And for small business owners—often navigating language barriers, cultural differences, and limited access to legal support—the consequences hit even harder.
Zdo was built to change that reality. Our platform guarantees a safer, more predictable, and scam-free environment so your company can work with confidence from day one. Here’s how we protect your income long before you ever step onto the job site.
How Zdo ensures your financial security?
In the traditional market, getting paid often depends entirely on a client’s goodwill after the service is completed. That model leaves your business vulnerable — and it’s outdated.
Zdo flips this dynamic completely. We protect your payment upfront through what we call our Pillar of Financial Security.
Payment hold (escrow): your immediate protection
Here’s the core of how Zdo keeps your money safe:
- When a client accepts your quote, they complete the payment in the app before the job begins.
- The funds are placed in a secure escrow account — not with the client and not yet with your company.
- This guarantees the money is reserved and cannot vanish because of a last-minute cancellation or bad-faith refusal to pay.
Zdo uses Stripe, one of the most trusted payment processors in the world, to ensure every transaction is encrypted, traceable, and professionally managed.
Fast payouts: get paid in under 24 hours
Safeguarding your payment is essential — but so is releasing it quickly. While many platforms delay payouts for several days, Zdo prioritizes your business’s cash flow:
- You complete the service.
- The client confirms it in the app.
- Your payout is processed in under 24 hours.
This means more stability, faster reinvestment, and no waiting game to get what you’ve already earned.
Protection against unfair disputes and chargebacks
Disagreements can happen — especially when communication crosses languages and cultures. But no service-based business should lose payment because of unclear expectations or unfair claims. Zdo’s dispute process is designed to safeguard your work, your documentation, and your payout.
A clear 24-hour contestation window
After you mark the service as complete, the client has a strict 24-hour window to raise a dispute. This prevents claims filed days or weeks later, when details and evidence may no longer be available.
If a client contests the work, both parties share evidence directly through the Zdo chat — including photos, notes, and message history.
Human Review, Not Algorithms
Unlike platforms that rely on automated decisions, Zdo uses human reviewers who consider:
- Cultural context.
- Language nuances.
- The documented agreement in the app.
- The nature of the service provided.
Reviews are completed within 48 hours, and during this time, your funds remain safely held in escrow until a final and fair decision is made.
Your Chat = Your Legal Record
Every message, scope detail, adjustment, and quote exchanged in the app becomes your official documentation. If a dispute occurs, this record protects your business — not assumptions, not memory, not incomplete text messages.
Protection against no-shows and last-minute cancellations
Your company’s time has real value. When clients fail to show up or cancel without notice, the loss isn’t just inconvenient — it’s revenue gone. Zdo prevents that with fair, transparent policies that respect your schedule:
Fair no-show policy
If a client doesn’t open the door, doesn’t provide access or isn’t available at the scheduled time, a proportional fee may apply to compensate your business. Exceptions are considered in legitimate cases of emergency, but the policy is balanced, consistent, and fair for both sides.
Cancellation fee
If a client cancels with less than 24 hours’ notice, a $20 cancellation fee is applied. It’s not a penalty — it’s recognition of the time your company reserved and the opportunity you lost to take another job.
Why should you never close deals outside the app?
Some business owners may feel tempted to accept cash or handle negotiations directly through text messages. But off-app deals remove every single protection Zdo provides:
- No escrow.
- No dispute review.
- No documented chat.
- No payment guarantee.
- No support team intervention.
Outside the app, all financial risk shifts back to your business. Inside the app, every job is secured, documented, and protected.
Security + visibility = real growth
Zdo is more than a payment safeguard — it’s a pathway to professional growth for small service businesses across the U.S. Our tools were designed to work together:
- Real-time translation prevents misunderstandings that lead to disputes.
- Identity verification adds trust and filters out bad actors.
- Secure payments guarantee financial protection.
- Geolocation connects your company with reliable clients in your area.
Using Zdo means building a more stable, predictable, and reputable business.
Build your business’s financial stability with Zdo!
Zdo exists to remove the barriers that keep small service businesses — especially immigrant-led companies—from thriving in the U.S. market by offering:
- Up-front escrow protection.
- Payouts released in under 24 hours.
- A fair, transparent dispute process.
With Zdo, you can focus on doing great work knowing your payment is always protected.
Download the Zdo app (on Google Play or the App Store)* and secure your next job with guaranteed payment!
*Available throughout the United States.